Introduction
Florida Foreclosure Help ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at flforeclosurehelp.com ("the Site") or use our services.
Information We Collect
We collect information that you voluntarily provide to us, including:
- Full name
- Phone number
- Email address
- Property address (optional)
- Florida county
- Preferred contact time
- Message or description of your situation (optional)
This information is collected through our lead capture forms when you request a free consultation or submit an inquiry.
Automatic Information
When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, device type, referring URL, and pages visited. This information is used to improve the Site experience and is not linked to your personally identifiable information.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and provide foreclosure guidance
- Connect you with a qualified real estate professional in your area
- Follow up on your consultation request
- Improve our services and website content
Data Storage
Your submitted information is securely stored using Supabase, a hosted database platform with enterprise-grade security. Data is encrypted in transit (TLS) and at rest. Access to your data is restricted to authorized personnel only.
We Do Not Sell Your Data
We will never sell, rent, or trade your personal information to third parties. Your information is used solely for the purpose of connecting you with foreclosure help and real estate services. We may share your information with a trusted partner agent in your area if you are located outside our direct service territory, but only for the purpose of providing you with the help you requested.
Bot Protection (Cloudflare Turnstile)
Our forms use Cloudflare Turnstile to protect against automated spam and bot submissions. Cloudflare Turnstile may collect certain technical data (such as browser information and interaction data) to verify that you are a real person. This data is processed by Cloudflare in accordance with their Privacy Policy.
Cookies
The Site may use cookies and similar technologies for analytics, performance monitoring, and to improve your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your personal information at any time by contacting us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of future communications
To exercise any of these rights, contact us using the information below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
- Email: barrett@nowtb.com
- Phone: (813) 733-7907
- Mail: Barrett Henry, REMAX Collective, 14310 N Dale Mabry Hwy Ste 100, Tampa, FL 33618